VTech CM18245 4-Line Expandable DECT6.0 Small Business Office Phone with Answering System - Accessory Deskset Requires CM18445 Base to Function Black Accessory Headset

Staff of 6, these wireless phones are great so everyone gets one in their office!

Purchased this phone to work along with our 4 Line Business System, but it's NOT an ideal match even though it registered fine. If you have to get a handset extension get the proper matching CM18045, so far no issues and much easier to use.

The phone sounded tinny for those on the receiving end. I could not find any adjustments but I also have a cordless handset that I used to circumvent that issue.

What a horrible purchase this was and I would of returned this crappy phone system but I didn’t instal it and realize how bad it was until after the 30 day return period had ended. The phone ringer volume is weak and can’t be heard over background noise -maybe not a problem in a office environment but in my shop where we have equipment running and radio playing -you can’t hear this thing ring and missed calls add to my frustration. Second HUGE issue is you can pick up on an existing call. No other business phone system that I had ever let you do this. So cringy when another employee goes to make a call and interrupts an existing phone call and seems so amateurish at best. Third issue is phone volume as this thing is NOT loud and difficult to hear if you have any type of background noise like my shop does. I am going to sell this crap system just as soon as I get another replacement and should of been more diligent -my bad!

I'm very happy with this purchase. We were looking into a few different VOIP business options but instead purchased this phone and just plugged three basic VOIP lines into it. I was worried since the accessory desksets are wireless, but they work perfectly, and so does the paging, intercom, etc. I love that it has hold music options and the full line of basic business features we wanted, but with no extra monthly fees on top of our basic phone line charges. Great for a small office. with 2-4 people.