StarTech.com 7-Port Managed USB Hub with 7X USB-A, Heavy Duty with Metal Industrial Housing, ESD & Surge Protection, Wall/Desk/Din-Rail Mountable, USB 3.0/3.1/3.2 Gen 1 5Gbps (5G7AINDRM-USB-A-HUB)

I bought this product to use with a remotely controlled imaging observatory. One of the USB devices that I use at the scope will occasionally need to be reset by unplugging and replugging the USB cable. I bought this device in hopes that I could disable and enable the USB ports remotely. Unfortunately, it does not reset the port. By this, I mean that disabling a port causes the green LED on the hub to go out, but the attached device continues working. I have to assume that disabling the port cuts power to the device, but the devices in question have their own power supply, so don't depend on USB power. I can get the ports to reset remotely by resetting the entire USB hub, but that affects everything and not just the device that needs to be reset. Unfortunately, this device is simply not going to work for the purpose that I intended. I've had great success with Startech products in the past, so I was surprised that this one does not work as advertised. I also attempted to contact them to ask if there was a way to get the device to work as expected, but I have not received any reply after about a week. The construction quality appears to be typical StarTech (good), and I am sure that it's a great hub otherwise, so I gave it two stars.