EPOS | SENNHEISER Adapt 460T (1000205) - Dual-Sided, Dual-Connectivity, Wireless, Bluetooth, ANC in-Ear Neckband Headset | for Mobile Phone & Softphone | Teams Certified (Black)

Well made and functions well.

The microphone quality is very poor - constant complaints that people cannot hear when i talk. Also, the APP for this product does not work.

I like it but sometimes phone connection fails.

Overall, kinda disappointed on phone quality, for a business oriented headset, I have allot of people complaining about muted volume and background noise. Also, there is a noticeable buzz when starting up. I was not expecting that from this when I have had no complaints using a headset that is half the price. plus, why are we still using a micro usb? change to the USB-C.

I work from home, and have for nearly a decade. I have searched high and low for a quality wireless Bluetooth headset that will connect to both my laptop softphone and cell phone. Each and every one has some type of defect.....noise cancelation issues, volume, voice clarity, range, works well for music but not calls or vice versa, etc, etc, etc.....and this one is no exception. It connected easily to both devices, and the sound for music from my iPhone is fantastic. Calls on my cell also sound great but I constantly get complaints about background noise. Also, the sound on my laptop via Zoom or Avaya softphone is terrible. I have to turn it up to the 80s to hear or be heard. And when connected to both devices, it automatically switched to my Apple Music as soon as a disconnect a call, which is a bit annoying when I’m trying to work. I will say the battery life is fantastic, and the neck band is comfortable to wear all day. I tried to like this headset, but unfortunately it’s just not for me.