It works. However, navigating their website to register (required to get the software), then being required to give them more information to get to the software download site, is horrible. Ads pop up in the middle of filling out their forms--and on my computer the forms never went through. I finally had to use my husband's Mac to fill out the forms, which allowed me to get to the download link, then the download manager informed me it would take between two hours and over a day to download the software. I finally managed it by sending the final download site link to myself on my Windows computer and finishing the download there. It also takes a LOT more light than the scanner provides to do a decent scanning job, and it is impossible to hold down both sides of book pages to scan while also clicking the scan button without either another person to press the button, or the method I employed of putting the button on the floor and using my big toe to press it. Trying to press the button with my little finger while holding the book resulted in bad scans. Note that the automatic timed scanning does not seem to work when scanning books, only when scanning documents, so somebody has to press the button for each page. I convert out-of-copyright books to ebooks and was hoping this scanner would make it easier to do so without having to destroy the book. I'm saving the book, but this method is not as easy as my old method was. Also, the OCR quality is not as good as what I was previously using, perhaps because of the poor scanning from lack of light (even after adding additional lighting), so I have more cleanup to do. If you try to use their direct-to-epub feature, be prepared for a LOT of errors. Finally, the software has bugs. One that is really annoying is that in maximized mode it keeps trying to "hide" the left side of the program behind my taskbar. This might be because I use a UHD monitor with magnification set to 250% because of poor eyesight, and keep my taskbar on the left side of my monitor, but other programs I work with don't have this problem. In short, I'm keeping it because it will let me keep my rarer old books after converting them, but I'm not really happy with the results.