OPEN BOX - Lenovo ThinkPad Ultra Docking Station US (40AJ0135US)

Item was shipped promptly and arrived before the promised delivery date. Item works as intended and fits perfectly with the laptop.

Update: Purchased this same product from a 3rd party seller after returning the 2 products sold by the Lenovo Store. This latest product was obviously brand new in its original packaging, AND IT INCLUDED THE KEYS! After attaching the T490 laptop, Win10 recognized a couple of new USB devices. Running Lenovo System Update installed new firmware for this Ultra Dock, and then new Realtek Audio drivers. All set, and it works perfectly, as originally expected. (Now 5 starts.) Original review (3 stars): Like all Lenovo docks I've bought new in the past, this Ultra Dock is easy to setup and use, providing additional USB 3.0 ports and a VGA port for older monitors. However, unlike previous purchases from various vendors, this item sold by the Lenovo Store was missing its key to lock the dock to the Thinkpad T490 laptop. The setup instructions included in the box had a packing list that explicitly showed that a key should be present. Thinking this was somehow a packing error, I returned this and requested a replacement, also from the Lenovo Store. It arrrived the next day, and was also missing a key. It seems to be a deliberte choice by Lenovo to leave out the key. I ended up returning that one and ordering yet another (at a slightly lower price) from a 3rd party seller. Hopefully that one will include the key.. After reading similar comments from other Amazon customers, I didn't even try to resolve the problem thru Lenovo support.

Llego dos días antes de lo esperado y en perfecto estado, es justo lo que se describe.

wow, fast delivery. Hooked up TV (via HDMI) and monitor (via DP), works like a charm. Lots of USB-A ports and USB-C ports (2). Great transaction. Thank you.

I was very excited about docking status, but very disappointed soon after receiving the shipment. The moment I opened the packet, i realized that it's refurbished, but still wanted to give a try. Received refurbished old model of Lenovo docking station, which is not suitable for my laptop. I tried many ways before figuring out it's old model. It's very disappointing and I have to work on single screen until I get the correct one. giving 1 star as there is no Zero. I am going to call Customer Service right away.