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EPOS  |  SKU: DT-840064406970

EPOS | Sennheiser Adapt 231 (1000896) Single Sided Headset, Wireless, Dual-Connectivity Bluetooth, USB-C Dongle Included, UC Optimized and Microsoft Teams Certified, Black Single Sided USB-C

Model Number: 1000896

$80.24 USD
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On-ear, single-sided Bluetooth© headset with USB-C dongle, both UC optimized and Microsoft Teams certified. If work means calls via multiple devices, choose a wireless headset that fits with your dynamic working style in the hybrid workplace.

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Customer Reviews

Based on 10 reviews
50%
(5)
40%
(4)
0%
(0)
10%
(1)
0%
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K
Kenmbz
Use for work with usb dongle

Works well. Takes a few minutes to get use to. Not fond of the dual use buttons , so usually call, muta,hangup from keyboard. Battery lasts through many hours of calls and using button to find charge state works, would be nice if software had this and more info. Usb dongle lights not all that useful to know if connected.

P
Phyllis H
Learning curve

It took a while to figure out how to use this effectively. It is fairly comfortable. They are a little bulky but work much better than the lower priced wireless models.

T
Tony
Frustrating Product

This pair of headphones has crapped out on me far too many times. Changing between the usb connection to bluetooth connection will certainly give you a headache because it rarely ever works. Usually only rebooting the headphones will make this work, but even sometimes that won't even work. Mine have officially stopped working all together after 9 months. I only use these headphones with teams, and I would not buy again.

D
Dan J
Fine

I've owned many Sennheiser earphones and earbuds in the past. This seemed a reasonable choice when I wanted to go bluetooth headset with a laptop. It's quite a bit more expensive than some options, but seemed the best wireless headset choice overall given hoped for quality over the typical Chinese cheapos. However, I found the sound unimpressive compared to any of my other Sennheiser headsets or earbuds. The unit sometimes just cuts out and powers off with no warning. Charge times are longer than desired. The microphone boon is too long... it's always brushing up against a collar or in the way of my mouth or blocking my sight. The microphone has worked well in general though. I've had some connection issues with the Mac which I've usually been able to reset with a power/off/on. It retains it's charge for a good amount of time, but recharge times seem a bit excessive. The one-side headset adjustment is not the best or most convenient implementation. I appreciate that it's USB-C as I get tired of flipping over micro USB connectors all the time. It has been interesting and confusing at times to deal with the dual connect bluetooth though... nice when my cell phones and auto-connects while working on a laptop and listening to music, but it's not always as hassle-free as I would have liked. You can't tell if it's powered off or powered on at any given time, you basically have to power it on or off and let it tell you vocally if it went on or off. I appreciate receiving a travel sack for it, but the headset does not fold and there is hardly any real protection from the sack, so I assume it will get crushed or broken in my backpack or laptop case at some point. Also, the sound cups do not fully encompass the ears like other Sennhiesers do as this is a lightweight unit. It means they are cooler and lighter to wear, but they do not fully block external noise and are not more comfortable than a full set of over-the-ear headsets and I found myself wishing I had my fuller Sennheisers on the plane each trip, especially considering the need to connect an external sound cable to seat-back entertainment displays. Thus far, a lot of nit-picks but I would still consider a re-purchase if/when these break, even if I feel the price was a bit steep first time around.

D
Douglas L. Kirkland
Only one flaw — mute/power button integration

At this price point if you need a mic headset that can be wired for security, these are fantastic. Best choice out there and I have researched and purchased other models. Everything exceeds expectations, except for the following: the instructions are wholly non-intuitive and there is a 10 page document on inane safety tips written in 10 different languages that is ridiculous; the site for this brand is also non-intuitive although I did reach a live human who was very helpful; but the biggest issue (especially working from home) is the power and mute button are integrated into ONE button only differentiated by a one second push — making it nearly impossible to accurately mute the mic during a call. Over time this may be easier to manage, but on the front end it is abysmal. 5+ stars without this user-unfriendly feature, 4 stars with.

EPOS | Sennheiser Adapt 231 (1000896) Single Sided Headset, Wireless, Dual-Connectivity Bluetooth, USB-C Dongle Included, UC Optimized and Microsoft Teams Certified, Black Single Sided USB-C
EPOS

EPOS | Sennheiser Adapt 231 (1000896) Single Sided Headset, Wireless, Dual-Connectivity Bluetooth, USB-C Dongle Included, UC Optimized and Microsoft Teams Certified, Black Single Sided USB-C

$80.24 USD

On-ear, single-sided Bluetooth© headset with USB-C dongle, both UC optimized and Microsoft Teams certified. If work means calls via multiple devices, choose a wireless headset that fits with your dynamic working style in the hybrid workplace.

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