Software Support

About this item

• WatchGuard Standard Support Renewal 1-yr for Firebox M300
• Standard Support includes 24×7 support with unlimited incidents per year, 4 hour critical/high, 8 hour medium, 24 hour low targeted response times, advanced hardware replacement and software updates and patches.
• The license contract is delivered via e-mail within 1-2 business days
• Upgrade your protection and use our Basic Security Suite or Total Security Suite that includes all of the traditional network security services such as IPS, GAV, and more for comprehensive, enhanced protection against all threats. This Standard Support bundle includes 24×7 access to technical support, with an unlimited number of incidents with a targeted response time of 24 hours for low priority, 7 hours for medium priority, 4 hours for high priority, and live calls for critical priority.
• Our Basic Security Suite brings the standard network security protection you know to your appliances: It includes our Standard 24×7 Support, intrusion prevention, gateway antivirus, application control and more. Use our Total Security Suite for a higher level of protection: It includes traditional services, plus AI enhanced advanced malware protection, DNS level protection, cloud sandboxing, data loss protection, enhanced network discovery, threat correlation & scoring, and our Gold 24×7 Support